Bellerose digital gift cards are sent by email after purchase and can be used online and in selected Bellerose boutiques.
They are:
- fully digital,
- valid for one year from the purchase date,
- and may be used in several transactions until the remaining balance reaches zero.
Gift cards are not valid on our Second Hand platform or in department store corners.
Activation
Before first use, your gift card must be activated via the link received by email.
If you cannot find the activation email, we recommend checking your spam or junk folder.
In rare cases, delivery may take up to one hour after purchase.
The gift card code is considered bearer-based: anyone with access to the code may use it.
For security reasons, gift cards cannot be manually activated by our teams.
Using your gift card
Online:
Enter your gift card code at checkout.
In-store:
Present the code directly from your phone or printed version.
Several gift cards may be combined within the same purchase.
If the gift card balance does not cover the total order amount, an additional payment method may be used to complete the purchase.
If an order paid with multiple payment methods is refunded, the amount paid via gift card will always be refunded first to the original gift card before any remaining balance is refunded to the secondary payment method selected at checkout.
Returns & refunds
If you return an item purchased with a gift card, the refunded amount will be credited back to the same gift card.
Gift cards themselves are non-refundable and cannot be exchanged for cash.
In-store gift card purchases
Gift cards purchased in-store are provided inside a small envelope with a thank-you card.
The only valid gift card reference is the barcode printed on the purchase receipt.
This barcode functions as the gift card code and can be used online and in selected Bellerose boutiques.
In-store use
In our boutiques, it is not possible to search for or retrieve a gift card without the original code.
Only the following are accepted:
- the printed proof containing the gift card code,
- or the confirmation email containing the code.
If neither can be provided, the boutique may contact our Customer Care team to request a new sending of the gift card to the original email address linked to the purchase.
Lost gift cards
If your gift card has not yet been used and can still be identified in our systems, our Customer Care team may be able to cancel and reissue the remaining balance.
Used or expired balances cannot be recovered.