You have a period of 14 days from the date of receipt of your package to return a piece.
You placed your order with a Bellerose Second Hand account? Here are the steps to follow:
- Log in to your customer account
- Select the items) you wish to return, and specify the reason for the return
- Download and print the return label
- Drop off your package at a post office or a Bpost retailer.
Don't forget to keep your stamped proof of delivery!
Return shipping costs are the responsibility of the customer following a purchase on the Bellerose Second-Hand website.
We do not offer exchanges, only refunds for returns by mail. We invite you to place a new order online to acquire the desired piece in another color or size.