Here is some information that might help you:
- The promotion only applies to Bellerose items participating in winter deals ("crossed out price")
- items in your basket are not reserved for you, if you delay validation your order, it is possible that these items will be purchased by another customer.
- If the promotion does not apply please empty your basket and start shopping again
- It may take up to 3 working days to prepare your order after it has been confirmed.
- After receiving your order confirmation, it is no longer possible to change your address (this is an automated shipping process).
- It is not possible to change or cancel an order. Nor items nor sizes can be exchanged, promotion codes cannot be added and addresses cannot be corrected.
For technical reasons, we cannot exchange items purchased online.
- After 24 hours of the action it will no longer be possible to buy an item with the same conditions)
- Orders placed for the UK+Swiss may take up to 20 working days to reach you ( obligatory customs check before shipping)
- If a discounted item is no longer available at the time of shipment, it will be refunded and you will receive a notification
- You have 14 days to change your mind, you will find a return form in your parcel to stick on your parcel before returning it.
- If you decide to return an item purchased through our action, you will be refunded the price effectively paid (you do not lose the benefits of the action)
- If your method of purchase is Klarna, you must notify Klarna of your return before returning it to us.
- We will refund returned items within 14 working days of receiving your package in our warehouse.(For the return of UK + Swiss orders can take up to 20 working days).
- It is not possible for us to have an exact inventory of the items in shop or even to reserve them.