Here is some information that might help you:
- The promotion only applies to Bellerose items participating in winter deals ("crossed out price")
- items in your basket are not reserved for you, if you delay validation your order, it is possible that these items will be purchased by another customer.
- If the promotion does not apply please empty your basket and start shopping again
- It may take up to 3 working days to prepare your order after it has been confirmed.
- After receiving your order confirmation, it is no longer possible to change your address (this is an automated shipping process).
- It is not possible to change or cancel an order. Nor items nor sizes can be exchanged, promotion codes cannot be added and addresses cannot be corrected.
-
For technical reasons, we cannot exchange items purchased online.
- After 24 hours of the action it will no longer be possible to buy an item with the same conditions)
- Orders placed for the UK+Swiss may take up to 20 working days to reach you ( obligatory customs check before shipping)
- If a discounted item is no longer available at the time of shipment, it will be refunded and you will receive a notification
- You have 14 days to change your mind, you will find a return form in your parcel to stick on your parcel before returning it.
- If you decide to return an item purchased through our action, you will be refunded the price effectively paid (you do not lose the benefits of the action)
- If your method of purchase is Klarna, you must notify Klarna of your return before returning it to us.
- We will refund returned items within 14 working days of receiving your package in our warehouse.(For the return of UK + Swiss orders can take up to 20 working days).
- It is not possible for us to have an exact inventory of the items in shop or even to reserve them.