We only have one priority: to offer you quality items that you will keep for many years! If, despite all of our quality assurance checks, there is still a slight defect with your product, please submit a request.
I bought the article on bellerose.be
Submit a request! Together we will find the best solution.
To help us, please add:
- Several pictures of the article
- The order number (BEL2....)
- A picture of the tag sewn to the article
If one of our shops is close to you, do not hesitate to present your item to our colleagues. They will always try to find the best solution for you.
Our shops all work with seamstresses who work miracles with our clothes.
I bought the article in a Bellerose shop.
Visit your favourite Bellerose shop, don't forget to bring your receipt.
Our team will always try to find the best solution for you.
Good to know: for each purchase, you can ask to receive your receipt by e-mail (a good way to never lose it, and we can also find it easily).
If you can't come, you can always submit a request
To help us, please add:
- A photo of your receipt
- Several photos of the article
- A picture of the tag sewn to the article
I bought the item from a Bellerose Dealer
At Bellerose, we stand behind all of our products for both our retail accounts and consumers.
We have made arrangements with our retail accounts to accept returns for products with MATERIAL or WORKMANSHIP flaws. In the event that you have a Bellerose Item with a material or workmanship flaw, for fastest service, we advise you to first check with the Bellerose Dealers for their assistance. Retailers do have their own particular return policies however.
If you are not able to return an item to the original place of purchase, you still may be able to receive service for the item directly through Bellerose.
Bellerose product warranties require a dated receipt to process the claim. Receipt must include valid date, name of store, name or style number of product and purchase price.
