We might not accept returns made with a carrier different from the original one.
IS IT POSSIBLE TO MIX RETURNS IN ONE PARCEL?
If something isn’t quite right, you have 30 days to return.
Please ensure that all items are returned clean, unworn and have all of their tags and original packaging. Shoes must be returned with their original boxes. For hygiene reasons pierced jewellery and underwear briefs cannot be returned. Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.
We do not accept returns of garments purchased on any site other than bellerose.be
Simply fill in the return form included with your parcel, following the instructions.
In each order you will find a return label. Please, stick the return label that came with your order on the outside of the box. Bring your package to a parcel shop that serves the delivery partner mentioned on your return label and let them do the rest!