If one of our items does not fill you with joy at its reception, you have 14 days to change your mind. Please ensure that the items still have all original tags and labels attached to them and that they are unworn, unwashed, and undamaged.
For the following countries a return label and a return form is included in your parcel : Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden; Switzerland, the Netherlands & the UK
SHIPPING AND RETURN COST
Belgium, France, Germany, The Netherlands, Luxembourg
For orders above 100 €: Free shipping and free Return
For orders under 100 €: Delivery costs of 10 €*
Austria, Denmark,Ireland, Poland, Portugal, Sweden,
For orders above 100 €: Free shipping and free Return
For orders under 100 €: Delivery costs of 20€*
Spain, Italy
For orders above 150 €: Free shipping and free Return
For orders under 150 €: Delivery costs of20€*
Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia
For orders above 100 €: Free shipping
For orders under 100 €: Delivery costs of 20€*
In the UK and Switzerland:
For Orders above 300 €: Free shipping and free Return (shipping & taxes incl.)
For orders under 300 €: Delivery costs of30€(shipping & taxes incl.)*
*If the right of withdrawal is exercised, only the price of the product(s) purchased and the shipping costs will be reimbursed. the cost of returning the goods shall be borne by the client.
For other countries follow this link.
REFUND POLICY
We would like your parcels to be transported directly to our warehouse, but this is not yet possible. On average, your parcel will take 10 days to arrive in our warehouse
You will receive an email letting you know when the refund has been made. Please allow our warehouse 14 working days to process your return.