We ship your order directly to your chosen address and not to a parcel shop.
We ship all orders out of our external warehouse. Therefore it is not possible to collect your order in a Bellerose store. However, you can make an online reservation for an item in a Bellerose store (See STOCK IN OUR STORES ) and buy this article in the shop.
Delivery by Countries and Prices
Belgium
- Carrier: BPOST
- Delivery Time: max 3 working days
- Orders > 100 €: Free shipping and free returns
- Orders < 100 €: 10 € delivery fee
France
- Carrier: LA POSTE FR / Colissimo
- Delivery Time: max 4 working days
- Orders > 100 €: Free shipping and Free returns
- Orders < 100 €: 10 € delivery fee
Netherlands
- Carrier: POSTNL
- Delivery Time: max 4 working days
- Orders > 100 €: Free shipping and Freereturns
- Orders < 100 €: 10 € delivery fee
Germany, Luxembourg
- Carrier: GLS
- Delivery Time: max 5 working days
- Orders > 100 €: Free shipping and Free returns
- Orders < 100 €: 10 € delivery fee
Austria, Denmark, Ireland, Poland, Portugal, Sweden
- Carrier: GLS
- Delivery Time: max 5 working days
- Orders > 100 €: Free shipping and Free returns
- Orders < 100 €: 20 € delivery fee
Spain, Italy
- Carrier: GLS
- Delivery Time: max 5 working days
- Orders > 150 €: Free shipping and Free returns
- Orders < 150 €: 20 € delivery fee
Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia
- Carrier: GLS
- Delivery Time: max 5 working days
- Orders > 100 €: Free shipping
- Orders < 100 €: 20 € delivery fee
- Returns: At your own expense
United Kingdom
- Carrier: EVRI
- Delivery Time: max 10 working days
- Orders > 300 €: Free shipping and Free returns (including shipping & taxes)
- Orders < 300 €: 30 € delivery fee (including shipping & taxes)
Switzerland
- Carrier: SWISS POST
- Delivery Time: max 9 working days
- Orders > 300 €: Free shipping and Free returns (including shipping & taxes)
- Orders < 300 €: 30 € delivery fee (including shipping & taxes)
Additional Information
- During launches and sales, delivery can take 5-10 days after order confirmation.
- Withdrawal refunds cover product price and shipping costs; return costs are the customer's responsibility.
- No direct shipping to non-European countries
- No delivery to Canary Islands (Tenerife, Gran Canaria), Ceuta and Melilla (Spain); Azores, Madeira (Portugal); French overseas territories; Sardinia, Sicily (Italy); Channel Islands, Scilly Isles (UK); Aegean Sea Mykonos, Santorini Corfu (Greece).
- Delivery guaranteed within European shipping countries.
- Returns and quality issues cannot be managed for non-European shipments.
Track my Order
- When your parcel is shipped (up to 3 business days after order confirmation), you will receive a tracking number by email.
- You can track your parcel via our delivery partners' app or website.
- There can be a 1-day delay between receiving the tracking number and its activation.
- If your tracking number does not work after this time, contact us.
Change or Cancel Order
- You cannot change or cancel an order after it has been confirmed.
- We cannot change colors, sizes, add a promotion code, or change a delivery address.
- To cancel an order, return the package once you have received it.
Exchange an Item?
- To order a different color, size, or model, place a new order through Bellerose.be and send back the items that do not match your expectations.