For technical reasons, we cannot exchange items purchased online.
If something isn’t quite right, you have 30 days to return.
Please ensure that all items are returned clean, unworn and have all of their tags and original packaging. Shoes must be returned with their original boxes. For hygiene reasons pierced jewellery and underwear briefs cannot be returned. Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.
We do not accept returns of garments purchased on any site other than bellerose.be
Simply fill in the return form included with your invoice, following the instructions.
You can also visit our stores, our staff are at your service and will be happy to process
It is not possible to return orders placed on Bellerose.be directly to our shops.