Creating a Bellerose account:
Click on "Account," select "Sign Up," and fill in your details. Choose a secure password and confirm. You can then log in using your email and password.
Placing an order:
Browse our collection, select your favorite items, choose the color and size, and click "Add to Cart." When you're ready, go to your cart, click "Continue," enter your shipping details, select a payment method, and finalize your order.
Express payment options:
We offer fast and secure payment methods, including Shop Pay, Apple Pay, Google Pay, and PayPal Express Checkout. These options automatically fill in your billing and shipping details for a seamless checkout experience.
Ordering as a guest:
You can place an order without creating an account. However, you will need to enter your details manually for each purchase and won’t have access to your order history or exclusive private sales.
At any time, you can convert your guest account into a Bellerose account by contacting our customer service.
Creating and managing your wishlist:
Log into your account, browse our products, and click on the heart icon to add items to your wishlist. Access your wishlist via your account to view or modify your selections.
Pricing and promotions:
We strive to offer fair and competitive prices, adjusted according to trends, available stock, and seasonal promotions. Once a promotion ends, it cannot be extended or applied retroactively. If you purchase an item at full price and it later goes on sale, we cannot refund the price difference.
Each promotion is based on demand and real-time availability, which is why discounts may vary even within the same product family.
If you purchase an item during a promotion, you will be refunded the price you paid (you will never lose the benefits of a discount when making a return).