You have a period of 14 days from the date you receive your package to return an item.
We do not offer exchanges. Any returned product is refunded.
After the 14-day period, you can only send your item back to us through our second-hand trade-in offer. Once your item is received, you'll be credited with the amount of the trade-in offer. This credit can be used on Bellerose.be or Second-Hand.Bellerose.be
To learn more about the exchange program, visit Second-Hand.Bellerose.Be (link to the sell page with the explanation of the process)
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