At Bellerose, Shopping Should Be Fun
Sometimes, after buying something on sale, you might change your mind. That's okay—we want your shopping experience with us to be as stress-free as possible.
Key Details About Our Return Policy
30-Day Return Period
We want you to feel good about your choices, so we give you 30 days to return items. If what you bought doesn't suit you, return it within 30 days of delivery.
Countries Covered
Our return policy applies to these countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, Switzerland, the Netherlands, and the UK.
Return Process
Inside your package, you'll find a return form. Fill it out and use the provided return label to send it back securely. This helps us handle your return quickly and smoothly.
For Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, and Slovenia, you'll need to cover the return shipping costs.
Preserving Promotion Benefits
If you return an item bought during a sale or special promotion, you'll get back what you effectively paid, keeping the benefits from the promotion.
Important for Klarna Customers
If you used Klarna for your purchase, inform Klarna about your return before sending the item back to us. This ensures everything aligns with Klarna's procedures.
Quick Refunds
Once we receive your return at our warehouse, we'll process it within 14 working days to get your money back promptly.