Following your purchase on the Bellerose Second-Hand site, you have a period of 14 days from the receipt of your package to return an item to us. The return costs are your responsibility and returns in-store are not accepted.
Here are the steps to follow for a return:
- Log in to your account and go to the "My Orders" section
- Select the item or items to return to us, specifying the reason for the return
- Download and print the return label
- Drop off your package at a post office or at a merchant of our partner carrier. Don't forget to keep your stamped proof of deposit!
Due to the variability of our stocks, we do not offer exchanges of our second-hand items, only a refund in the context of a return by post. We invite you to place a new order on Bellerose Second-Hand to acquire the piece you want in another color or size.