You have a period of 14 days from the date of receipt of your package to return it to us.
If you have any questions, please consult our Help Center
You placed your order with a Bellerose Second Hand account.
Here are the steps to follow:
1. Log in to your customer account
2. Select the item(s) you wish to return, specifying the reason for the return
3. Download and print the return label
4. Drop off your parcel at a post office or a retailer in the Bpost network.
Don't forget to keep your stamped proof of delivery!
The customer is responsible for the cost of returning the item(s) from the Bellerose Second Hand website.
Refunds for returned items will be made within 14 working days of the package being returned to our warehouse (it may take up to 30 working days to return to the warehouse).
We do not offer exchanges, only refunds.